Customer Service Representative – Landscape Materials

Job overview

The Customer Service Representative – Landscape Materials role is onsite in Santa Rosa, CA, at two locations approximately one mile apart. Pay is $21.38–$24.23 per hour, depending on experience and qualifications. The role supports Soiland Materials’ Yard & Garden and Green Recycling Center teams, serving local customers with landscape materials and recycling solutions. The representative helps customers select materials and quantities, processes orders and payments, and coordinates deliveries and loading with production staff. The position combines customer service with operational coordination to support safe, accurate, and efficient yard activity.

What you'll do

• Greet customers and respond to phone and email inquiries
• explain products and calculate quantities, conversions, pricing, and order totals
• process point-of-sale transactions and records
• communicate orders and loading instructions by radio
• coordinate and dispatch trucking
• monitor customer and truck traffic
• inspect incoming materials
• complete opening and closing duties.

What we're looking for

Skills & competencies

customer service representative

landscape materials

santa rosa ca

soiland materials

yard & garden

green recycling center

$21.38–$24.23/hr

order processing

delivery coordination

weekend availability

full-time

40 hours per week

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• paid time off
• paid holidays
• company-provided life insurance
• long-term disability insurance
• Employee Assistance Program.

Why this role

Work is split between office and outdoor areas at two Santa Rosa sites; regular weekend availability is required, with seasonal Saturday and Sunday shifts.

About the employer

Soiland Co Inc is hiring for this role. Industry: Landscaping Services. Sector: 56.