Commercial Insurance Account Manager

Job overview

The Commercial Insurance Account Manager role is hybrid in Buffalo, NY, with a stated compensation range of $67,415.78–$112,359.63 per year. Lawley is a family-owned insurance broker that describes a focus on genuine relationships with clients, teams, and the communities it serves. The account manager maintains an assigned commercial book of business by coordinating renewals, preparing and issuing insurance documents, and working with clients and carriers. The role supports client retention and service by managing renewal processes, addressing non-renewals and cancellations for cause, and identifying cross-sell or up-sell opportunities when appropriate.

What you'll do

• Manage an assigned book of business, including renewals and timely preparation or issuance of summaries, binders, certificates, policies, and proposals
• conduct consultative conversations with commercial clients
• maintain carrier and client relationships
• obtain non-marketed renewal quotes
• handle renewal processes, non-renewals, and cancellations for cause
• prepare marketing submissions as needed
• identify cross-sell and up-sell opportunities as appropriate.

What we're looking for

Skills & competencies

commercial insurance account manager

lawley agency

buffalo ny

hybrid

full-time

commercial insurance

account management

renewals

property/casualty license

client relationships

$67,415.78–$112,359.63/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• three weeks of prorated PTO
• generous holiday schedule available from day one
• 401(k) contribution from day one for eligible participants
• educational support
• career development
• hybrid flexibility
• unlimited volunteer time off.

Why this role

Requires at least three years of insurance customer service or account management experience and an all-lines Property/Casualty license. Benefits include medical, dental, and vision, three weeks of prorated PTO, holidays available from day one, 401(k) contribution from day one for eligible participants, educational support, career development, hybrid flexibility, and volunteer time off.

About the employer

LAWLEY AGENCY, LLC is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.