Licensed Insurance Customer Service Representative

Job overview

The Licensed Insurance Customer Service Representative position is onsite in Tulsa, OK. Compensation is not specified. The role supports a State Farm independent contractor agent’s team in serving and retaining insurance customers. The representative builds customer relationships and provides accurate, timely assistance with insurance questions and policy servicing. Needs-based conversations help customers understand available insurance options while supporting the agency’s business growth and customer experience.

What you'll do

• Establish and follow up on customer relationships
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• use a needs-based review process to educate customers about insurance options
• provide timely activity reports
• remain current on product changes, licensing, technical developments, and continuing education.

What we're looking for

Skills & competencies

licensed insurance customer service

full-time

tulsa ok

bryan smith state farm

property and casualty license

life and health license

customer service

policy changes

claims support

insurance options

in-office

Work arrangement

• Weekend coverage required

Benefits & perks

• Base salary, competitive pay structure, career growth opportunities, and a $500 referral bonus.

Why this role

An active Property and Casualty license and Life and Health license are required. The posting lists a base salary, competitive pay structure, career growth opportunities, and a $500 referral bonus.

About the employer

Bryan Smith - State Farm is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.