Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Naperville, IL, and pays $17–$19 per hour. The full-time position is scheduled Monday through Friday, 8:00 a.m.–5:00 p.m., at Gerald Collision Center, where the representative serves as the collision center’s primary customer-facing contact. The role welcomes clients and visitors, directs them to the appropriate staff for estimates and vehicle pickup, performs clerical work, and helps manage supplies. It also addresses client concerns by connecting them with the appropriate team member, supporting a professional and attentive customer experience.

What you'll do

• Welcome clients and visitors and direct them to staff for estimates and vehicle pickup
• perform data entry, filing, and document scanning
• assist with ordering, receiving, stocking, and distributing supplies
• address client concerns and direct them to the appropriate team member.

What we're looking for

Skills & competencies

customer service representative

naperville il

gerald collision center

collision center

client service

front desk

data entry

document scanning

supply coordination

monday–friday

8:00 am–5:00 pm

$17–$19/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits include medical insurance with HSA options and employer HSA contribution, dental and vision insurance, life insurance, paid maternity leave, PTO after 90 days, vacation, a 401(k) with employer match, and optional supplemental products.

Why this role

The posting lists a weekday schedule and requires a high school diploma or equivalent, background check, and drug screening.

About the employer

Gerald Collision Center is hiring for this role. Industry: Automotive Body, Paint, and Interior Repair and Maintenance. Sector: 81.