Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Albuquerque, NM, with compensation of $55,000–$65,000 per year. Erin Carnett - State Farm Agent supports community members through insurance services. This role helps strengthen the agency’s customer experience and growth by answering policy questions, assisting with policy updates and claims, and maintaining accurate interaction records.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent

albuquerque nm

insurance

customer inquiries

policy information

policy changes

claims processing

customer records

spanish preferred

performance bonus

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, competitive salary, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

Spanish bilingual ability is preferred; performance bonuses, flexible scheduling, advancement opportunities, paid time off, and training and development are listed.

About the employer

Erin Carnett - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.