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IT Help Desk and Deskside Support

BC Tech Pro · Carlsbad, CA · End-user computing support

Compensation

$33/hour starting pay

Employment type

Full-time

Work setting

On-site

Location

Carlsbad, CA

Schedule

Day shift

Posted

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Job overview

The IT Help Desk and Deskside Support role is full-time and onsite in Carlsbad, CA. Pay starts at $33 per hour. The position provides end-user technology support in a client environment. The role troubleshoots and repairs computers, tablets, printers, and related equipment; supports client-identified VIPs; and handles equipment installation and other deskside requests. It helps maintain reliable end-user technology and customer service by following documented procedures and communicating repair status.

What you'll do

  • Troubleshoot and repair PCs, desktops, laptops, tablets, and printers
  • support client-identified VIPs
  • install PC equipment and perform deskside support and IMAC activities
  • communicate arrival times, repair estimates, and status
  • follow service operations policies and procedures.

What we're looking for

Skills & competencies
it help desk
deskside support
technical support
hardware troubleshooting
pc repair
laptop support
printer support
vip support
imac
carlsbad ca
bc tech pro
$33/hour starting pay
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health, dental, vision, and 401(k) benefits.

About the employer

BC Tech Pro is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Facilities Management Services
Occupation code
15-1232.00
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