Patient Service Representative – Cayuga Primary Care

Job overview

The Patient Service Representative – Cayuga Primary Care role is onsite in Ithaca, NY, with pay of $18.50–$23.00 per hour. The position supports Cayuga Primary Care at Community Corners within Cayuga Health System, which describes its mission as equitably improving community well-being through integrated health services. This role helps patients access primary care by managing front-desk check-in, demographic updates, payments, appointment scheduling, and phone messages. It supports smooth clinic operations and coordinates patient needs with clinical services such as labs, imaging, procedures, and testing.

What you'll do

• Check in arriving patients
• verify and update patient demographics
• collect outstanding balances and co-pays
• schedule appointments and additional services such as labs, x-rays, procedures, or testing
• send orders
• take messages and triage phone calls.

What we're looking for

Skills & competencies

patient service representative

primary care

patient check-in

appointment scheduling

medical office

patient demographics

co-pay collection

phone triage

ithaca ny

cayuga health system

medent

microsoft office

Work arrangement

• Weekend coverage required

Benefits & perks

• The employer describes comprehensive employee benefits and professional development programs
• specific benefits are not itemized for this role.

Why this role

Onsite at Cayuga Primary Care – Community Corners.

About the employer

Cayuga Health System is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.