Customer Relations Representative, State Farm Agent Team Member

Job overview

The Customer Relations Representative, State Farm Agent Team Member role is onsite in Austin, TX, with compensation of $45,000–$55,000 per year. Jt Reisdorph - State Farm Agent serves existing insurance customers through customer care and insurance services. The representative supports customer retention and agency growth through responsive service, follow-up, and needs-based conversations. The role helps customers understand insurance availability, eligibility, coverage, policy changes, claims, and billing while supporting a positive customer experience.

What you'll do

• Establish and follow up on customer relationships
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing
• use needs-based reviews to educate customers about insurance options.

What we're looking for

Skills & competencies

customer relations representative

austin tx

jt reisdorph state farm agent

customer care

insurance service

policy changes

claims support

billing clarification

needs-based reviews

commission and bonus

$45k–$55k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k) match, performance-based bonus, paid time off, flexible schedule, training and development, and advancement opportunities.

Why this role

The posting describes salary plus commission or bonus and states that applicable licensing requirements and training programs must be completed.

About the employer

Jt Reisdorph - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.