Service Advisor

Job overview

The Service Advisor works onsite in Naples, FL. Compensation is not specified; the posting refers to competitive pay. The role supports the service team at Morgan Auto Group, a Florida automotive retailer. The advisor identifies customer service needs, explains repair costs and timing, and coordinates repair work and follow-up. Accurate communication and repair-order review help ensure work is completed on time and customers receive clear, reliable service.

What you'll do

• Greet customers
• identify service needs
• resolve concerns
• offer additional services when appropriate
• estimate costs and completion times
• communicate repair status
• coordinate repair work
• obtain written repair-order approval
• review completed orders for accuracy
• contact customers about appointments and maintenance
• document order changes.

What we're looking for

Skills & competencies

service advisor

naples fl

morgan auto group

automotive retail

customer service

repair orders

service appointments

repair estimates

customer follow-up

add-on sales

training and advancement

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, life, and disability insurance
• Health Savings Account
• 401(k) match
• paid time off
• tenure bonuses
• employee discounts
• referral programs.

Why this role

The posting lists training, advancement opportunities, tenure bonuses, employee discounts, and referral programs.

About the employer

Morgan Auto Group is hiring for this role. Industry: New Car Dealers. Sector: 44.