Service Advisor — Arrigo Sawgrass

Job overview

The Service Advisor — Arrigo Sawgrass role is onsite in Fort Lauderdale, FL. Compensation is listed as $75,000–$150,000 per year, depending on experience. Morgan Auto Group is a Florida automotive retail company offering training and growth opportunities. The advisor coordinates customer communication and repair-service workflows, from identifying needs and estimating costs to tracking repairs and closing accounts. The role supports customer satisfaction, timely repairs, accurate documentation, and add-on sales goals.

What you'll do

• Greet customers and provide timely professional service
• communicate by phone, text, and email
• identify service needs and resolve concerns
• sell additional services when appropriate
• estimate costs and completion times and settle accounts
• coordinate repairs for accurate, timely completion
• obtain written repair-order approvals
• inspect completed repair orders for accuracy and legibility
• meet add-on sales and customer satisfaction goals
• contact customers about appointments and maintenance
• document repair-order changes and address follow-up issues.

What we're looking for

Skills & competencies

service advisor

automotive retail

customer service

repair orders

service needs

add-on sales

customer satisfaction

appointment follow-up

fort lauderdale fl

morgan auto group

$75k–$150k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, life, and disability insurance
• Health Savings Account
• 401(k) with company match
• paid time off
• tenure bonuses
• employee discounts
• referral programs
• training and advancement opportunities.

Why this role

Automotive retail team environment with ongoing training, advancement opportunities, and tenure bonuses.

About the employer

Morgan Auto Group is hiring for this role. Industry: New Car Dealers. Sector: 44.