Senior Customer Operations Manager
Employment type
Full-time
Work setting
On-site
Location
Antioch, IL
Schedule
Day shift
Posted
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Job overview
The Senior Customer Operations Manager is an onsite role based in Antioch, IL. Compensation is not specified. This role supports the Kenosha branch of Uline, a leading distributor of shipping and packaging materials. This position exists to manage backorder and custom/drop-ship operations, ensuring quality, speed, and accuracy. The manager will guide teams in analyzing performance metrics and building vendor relationships to enhance service quality.
What we're looking for
- Skills & competencies
- full-timeday shiftantioch ilulinemanagementcustomer serviceoperationsvendor relationsonsiteno on-call
- Work arrangement
- Weekend coverage required
Benefits & perks
- Complete health insurance coverage, 401(k) with 6% employer match, multiple bonus programs, paid holidays, generous paid time off, and tuition assistance.
About the employer
Uline, Inc. is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Process, Physical Distribution, and Logistics Consulting Services
- Occupation code
- 11-3012.00
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Listing ID: f70c3b3d-e925-44ec-a8c5-263df33e533d