Business Systems Analyst – eCommerce & Loyalty Platforms

Job overview

The Business Systems Analyst – eCommerce & Loyalty Platforms role is onsite/hybrid in Tempe, AZ. Compensation is not specified. The analyst supports a large-scale digital transformation initiative focused on customer-facing systems, loyalty ecosystems, digital ordering, and API-driven integrations. The role translates business and product needs into requirements, user stories, and acceptance criteria, helping engineering and product teams modernize digital commerce and customer experience platforms. It contributes to coordinated delivery across mobile applications, loyalty programs, and connected services.

What you'll do

• Gather requirements, create user stories, and define acceptance criteria
• partner with engineering and product teams
• support digital commerce, mobile application, loyalty, customer engagement, and digital ordering initiatives
• work with APIs, microservices, integrations, and cloud-based architectures in Agile/Scrum environments.

What we're looking for

Skills & competencies

business systems analyst

ecommerce

loyalty platforms

mobile applications

digital ordering

customer experience

api integrations

microservices

agile/scrum

tempe az

eitacies inc

Work arrangement

• Weekend coverage required

Why this role

The posting seeks 6+ years of Business/System Analyst experience and QSR operations understanding; AWS and identity platform experience are listed as nice to have.

About the employer

Eitacies Inc is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.