Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Ogden, UT; compensation is not specified. Young Subaru is part of the Young Automotive Group, which describes a family-owned, people-first culture and a focus on customer service. The advisor serves as the liaison between customers and service technicians throughout vehicle repairs. The role supports clear communication and customer confidence by documenting concerns, preparing estimates, tracking repair progress, obtaining authorization for additional work, and explaining completed services and charges.

What you'll do

• Schedule service appointments and collect customer and vehicle information
• document vehicle concerns on repair orders
• advise customers on vehicle care
• review service history and recommend needed service
• prepare written labor and parts estimates
• monitor repair progress and communicate changes
• obtain authorization for additional repairs
• explain completed work and charges
• handle appointment and repair-status calls.

What we're looking for

Skills & competencies

service advisor

automotive service writer

ogden ut

young subaru

full-time

onsite

customer service

repair orders

service estimates

appointment scheduling

vehicle maintenance

service department

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health, dental, and life insurance, disability benefits, paid time off, access to onsite medical options, and employee pricing and family discounts.

Why this role

The listing identifies prior sales experience as helpful and requires two years of related experience and/or training.

About the employer

Young Subaru is hiring for this role. Industry: General Automotive Repair. Sector: 81.