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Customer Service / Dispatch Representative

Key Heating & Cooling · Alton, NH · Customer Experience / Dispatch

Compensation

$22 – $25 /hr

Employment type

Full-time

Work setting

On-site

Location

Alton, NH

Schedule

Day shift

Posted

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Job overview

The Customer Service / Dispatch Representative role is an onsite position located in Alton, NH. Compensation is $22.00 - $25.00 per hour. This role supports the customer experience department at Key Heating & Cooling. This position exists to bridge customer support and brand engagement. The representative will respond to inquiries, resolve concerns, and support marketing initiatives to ensure customers receive a high-quality experience.

What you'll do

  • Respond to customer inquiries via phone, email, and social media.
  • Resolve customer concerns.
  • Support marketing initiatives.
  • Document customer feedback.
  • Maintain accurate CRM records.
  • Collaborate with marketing and sales teams.

What we're looking for

Skills & competencies
full-time
day shift
alton nh
customer service
dispatch
hvac
marketing
crm
onsite
$22-$25/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Aflac packages, vision, dental, 401k, wellness programs

Why this role

Collaborative and innovative work environment.

About the employer

Key Heating & Cooling is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.

Additional details

Industry sector
23
Industry
Plumbing, Heating, and Air-Conditioning Contractors
Occupation code
43-5032.00
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