Dental Call Center Representative
Employment type
Full-time
Work setting
On-site
Location
Boynton Beach, FL
Schedule
Day shift
Posted
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Job overview
The Dental Call Center Representative role is an onsite position based in Boynton Beach, FL. Compensation is not specified, and this role supports the Patient Service Team at Sage Dental, a leading Dental Support Organization in the Southeast. This role exists to provide exceptional patient support by managing high-volume inbound and outbound communications. The representative is responsible for scheduling appointments, addressing patient inquiries, and resolving complaints to ensure a seamless and positive patient experience.
What you'll do
- Handle high-volume inbound and outbound calls, schedule appointments using Dentrix/Dolphin, collect insurance information, respond to webchat queries, and maintain accurate patient records.
What we're looking for
- Skills & competencies
- full-timeday shiftboynton beach flsage dentalcall centercustomer servicedentalinbound callsoutbound callshipaaonsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical Insurance, 401(k), Vision, PTO
Why this role
Growth opportunity, 2-week training program, and benefits including medical, 401(k), and PTO.
About the employer
Sage Dental is hiring for this role. Industry: Offices of Dentists. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Offices of Dentists
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: f6a49e1c-042a-466d-af7c-969797f757e6