Guest Services Representative — Part-Time Weekends

Job overview

Compensation is $0 per year. The Guest Services Representative role is onsite in Superior, WI, and is part-time with weekend work. The position supports hotel operations by assisting guests and coordinating with other departments. The representative handles guest arrivals and departures, responds to inquiries, maintains accurate guest accounts, and provides requested amenities and assistance. The role contributes to a positive guest experience while supporting hotel procedures, safety, and operational efficiency.

What you'll do

• Address guest inquiries and concerns
• register and process guests at arrival and departure
• use professional telephone courtesy
• maintain public areas and the hotel office
• use appropriate selling techniques
• ensure guest accounts are complete and accurate
• learn hotel services and local-area information
• follow hotel procedures and policies
• assist with guest and team-member safety
• process departmental reports
• support other departments
• deliver amenities and general assistance as requested.

What we're looking for

Skills & competencies

guest services representative

hotel operations

guest relations

front desk

guest check-in

guest check-out

guest accounts

part-time

weekend work

superior wi

oliver hotels & resorts

Work arrangement

• Weekend coverage required

Why this role

Part-time weekend position; flexible guest-facing duties across hotel operations.

About the employer

Oliver Hotels & Resorts is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.