Ford Pro Elite Service Advisor

Job overview

The Ford Pro Elite Service Advisor works onsite in Chantilly, VA; compensation is described as competitive hourly pay plus commission or performance incentives, with no numeric amount specified. The role supports Ted Britt Ford Pro Elite’s commercial truck repair operation. The advisor serves as a point of contact for fleet and commercial vehicle customers, translating concerns and technician findings into repair orders, recommendations, estimates, and updates. Coordinating customers, technicians, and parts staff helps keep repairs documented and service workflows moving.

What you'll do

• Greet customers
• write accurate repair orders
• communicate repair recommendations, estimates, and timelines
• coordinate workflow among customers, technicians, and parts staff
• monitor repair progress and provide updates
• review completed orders
• assist with warranty and fleet account documentation
• maintain commercial and fleet client relationships.

What we're looking for

Skills & competencies

ford pro elite service advisor

chantilly va

ted britt elite commercial service

commercial trucks

fleet customers

repair orders

service coordination

customer communication

warranty documentation

dealership service

commission incentives

medical insurance

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• LegalShield coverage
• voluntary life insurance
• long-term disability, accident, and critical illness insurance
• 401(k) with employer match
• paid sick leave, vacation, and holidays
• employee discounts
• career growth opportunities.

Why this role

Focuses on commercial truck and fleet service customers; prior automotive or commercial truck service-advisor experience is preferred.

About the employer

Ted Britt Elite Commercial Service is hiring for this role. Industry: General Automotive Repair. Sector: 81.