Outbound Call Specialist — Service

Job overview

The Outbound Call Specialist — Service role is onsite in Riverdale, UT, and compensation is not specified in the listing. The position supports the service team at Young Dodge Riverdale within the Young Automotive Group. The specialist contacts customers through calls, texts, and digital channels to schedule service appointments, follow up on maintenance needs, and respond to inquiries. The role helps maintain customer satisfaction and meet daily call and service targets in a call-center environment.

What you'll do

• Make inbound and outbound calls about service appointments, maintenance reminders, and special offers
• provide customer service
• use CRM systems to track interactions and follow-ups
• answer inquiries
• schedule service appointments
• meet daily call and service targets.

What we're looking for

Skills & competencies

outbound calls

customer service

service appointments

automotive service

crm systems

maintenance reminders

call center

riverdale ut

young automotive group

full-time

customer follow-up

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health, dental, life, and disability insurance, paid time off, on-site medical options, and employee and family discounts.

Why this role

The posting describes a family-owned, people-first culture, employee pricing and family discounts, and access to on-site medical options for full-time employees.

About the employer

Young Chrysler Jeep Dodge Ram of Riverdale is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.