Hotel Valet Supervisor

Job overview

The Hotel Valet Supervisor role is onsite at a luxury hotel in Boston, MA, with pay of $22.00 per hour plus cash tips. Propark Mobility provides parking and mobility services. The supervisor trains and develops valets and shuttle drivers, coordinates schedules, handles customer concerns, and oversees service, payroll reporting, budgets, audits, and policy compliance. The role supports reliable valet operations and customer satisfaction at the hotel.

What you'll do

• Train and develop shuttle drivers and valets
• review and approve schedules
• maintain client relationships and attend meetings
• handle customer complaints and operational issues
• manage work-hour reports and submit payroll
• oversee customer service
• develop budgets and monitor financials
• review revenue-control audits
• ensure policy compliance
• complete required reports.

What we're looking for

Skills & competencies

hotel valet supervisor

full-time

boston ma

propark mobility

valet operations

hotel hospitality

team training

customer service

schedule coordination

payroll

revenue control

wednesday–sunday

3:00 pm–11:00 pm

$22/hr plus cash tips

Work arrangement

• Weekend coverage required

Benefits & perks

• Free parking while on shift, flexible scheduling, paid holidays, wellness benefits, employee assistance program, paid vacation and birthday day off for full-time employees, and medical, HSA, FSA, dental, vision, supplemental insurance, commuter benefits, pet insurance, and 401(k) for eligible full-time employees.

Why this role

Wednesday–Sunday, 3:00 PM–11:00 PM schedule; requires a valid driver's license held for at least two years, manual-transmission driving ability, and prior hotel experience.

About the employer

Propark Mobility is hiring for this role. Industry: Parking Lots and Garages. Sector: 81.