Customer Service Representative — State Farm Agent Team Member

Job overview

Compensation is $30,000–$50,000 per year. The Customer Service Representative role is onsite in Big Rapids, MI; The agency describes a community-focused team and notes that its Big Rapids location was set to open in early 2025. The representative builds customer relationships, follows up as needed, uses needs-based reviews to explain insurance options, and develops leads and appointments. The role supports customer service and the agency’s growth in the community.

What you'll do

• Establish customer relationships and follow up as needed
• use a customer-focused, needs-based review process to educate customers about insurance options
• develop leads
• schedule appointments
• identify customer needs
• market appropriate products and services.

What we're looking for

Skills & competencies

customer service representative

big rapids mi

darrick earegood state farm agent

insurance options

customer relationships

needs-based reviews

lead development

appointment scheduling

hourly pay plus commission

health benefits

401(k)

paid time off

hiring bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), hourly pay plus commission or bonus, health benefits, paid time off, flexible hours, advancement potential, and a hiring bonus.

Why this role

Benefits listed include a 401(k), hourly pay plus commission or bonus, health benefits, paid time off, flexible hours, advancement potential, and a hiring bonus. Employees must complete applicable licensing requirements and training programs.

About the employer

Darrick Earegood - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.