Service Supervisor, Construction and Forestry Equipment

Job overview

The Service Supervisor role is based in Fife, WA, supporting Pape’ Machinery’s Tacoma service team; annual compensation is $90,715–$136,073, depending on experience. The role oversees shop processes and supports customer satisfaction for the Construction & Forestry Division.

What you'll do

• Supervise shop processes, financials, mechanic development, and customer satisfaction
• ensure staff manage work orders consistently and efficiently
• and support customer communication. The role calls for equipment service experience, operational knowledge of budgeting and staffing, computer skills, and leadership ability.

What we're looking for

Skills & competencies

service supervisor

construction equipment

forestry equipment

shop operations

work orders

mechanic development

customer satisfaction

fife wa

tacoma area

pape machinery

$90,715–$136,073/year

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) and Roth 401(k) with company match, medical, dental, vision and prescription insurance, flexible spending accounts, life and disability insurance, employee assistance program, training, tuition reimbursement, vacation, sick leave, and paid holidays.

Why this role

Pape’ describes itself as a family-owned, fourth-generation equipment dealer with training and advancement opportunities.

About the employer

Pape Machinery Inc C&F is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.