Front Desk Representative

Job overview

The Front Desk Representative role is onsite in Alexandria, VA. Compensation is not specified. The position is the first point of contact for clients at the clinic. The role helps clients navigate their visits by greeting them, scheduling appointments, answering calls, assisting with paperwork, and collecting payment information. It supports an organized, welcoming clinic experience through customer service and front-desk coordination.

What you'll do

• Greet arriving customers
• answer phone calls and schedule appointments
• assist clients with paperwork, including consent forms
• maintain a clean and inviting environment
• provide general customer service and attend to customer needs during services.

What we're looking for

Skills & competencies

front desk representative

alexandria va

cervello-wellness

clinic

client service

appointment scheduling

phone support

consent forms

customer experience

computer skills

scheduling software

401(k)

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), employee discounts, health insurance, paid time off, flexible schedule, and ongoing training.

Why this role

The posting prefers two or more years of receptionist or similar experience and lists computer, scheduling-software, communication, and multitasking skills.

About the employer

Cervello-Wellness is hiring for this role. Industry: Other Personal Care Services. Sector: 81.