Administrative Assistant – Behavioral Health

Job overview

The Administrative Assistant – Behavioral Health role is onsite in Tustin, CA, and pays $23–$24 per hour. Families Together of Orange County provides behavioral health services and patient support. The assistant handles clerical and back-office tasks that support efficient office operations and patient experience. The role coordinates appointments, referrals, insurance eligibility, and patient records for behavioral health services.

What you'll do

• Manage internal and external referrals
• contact patients on the waitlist and schedule intakes
• gather demographic and insurance information
• assist with copay determinations and collection
• coordinate patient transportation
• schedule and confirm appointments
• support psychiatrist scheduling and referrals
• follow up on missed appointments and cancellations
• maintain provider schedules
• safeguard patient records and health information.

What we're looking for

Skills & competencies

administrative assistant

behavioral health

families together of orange county

tustin ca

full-time

$23–$24/hr

patient check-in and check-out

referrals

appointment scheduling

insurance eligibility

medical records

bilingual english/spanish

onsite

customer service

Work arrangement

• Weekend coverage required

Why this role

The posting requires bilingual English/Spanish skills, a high school diploma or equivalent, and 2–3 years of customer service experience. The organization states that employees are expected onsite for scheduled shifts; holidays and weekends may be required depending on department needs.

About the employer

Families Together Of Orange County is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.