Resident Service Coordinator

Job overview

The Resident Service Coordinator role is onsite across five affordable apartment communities in San Antonio, TX, with local commuting between properties required. Compensation is not specified. The role supports residents and property operations for Atlantic Pacific Companies. The coordinator responds to resident needs, supports move-ins and renewals, and helps maintain resident satisfaction and retention. The role also assists property management with administrative tasks, inspections, communications, and community events.

What you'll do

• Respond to resident inquiries and concerns
• provide community information and move-in orientations
• follow up after services
• support the Assistant Property Manager with renewals, rent collection, service requests, and administrative duties
• communicate with residents in person, by phone, and email
• schedule and conduct move-in and move-out inspections
• manage leasing and management product inventory
• perform Leasing Coordinator duties as needed
• assist with resident events and communications
• maintain leasing office and tour-path standards
• review unit turns and conduct final inspections
• handle issues and complaints professionally
• follow company policies, safety regulations, and applicable laws.

What we're looking for

Skills & competencies

resident service coordinator

san antonio tx

atlantic pacific companies

affordable housing

resident relations

move-in orientations

property management support

resident retention

inspections

community events

local travel between properties

microsoft office

Work arrangement

• Weekend coverage required

Why this role

Supports five affordable communities totaling 413 units. Requires a high school diploma or equivalent and proficiency with Microsoft Office applications.

About the employer

Atlantic Pacific Companies is hiring for this role. Industry: Residential Property Managers. Sector: 53.