IT Support Specialist

Job overview

The IT Support Specialist is a senior, onsite role in Tomball, TX, with an annual salary range of $62,000–$72,000. The position supports office and production teams at Imperial Star Solar, a fast-paced manufacturing environment. The specialist maintains employee access and IT equipment, resolves day-to-day technical issues, and keeps asset and process records accurate. This support helps employees across departments use the equipment and systems needed for their work and helps keep operational needs moving.

What you'll do

• Set up and deploy computers and other IT equipment
• create and manage email accounts and user access
• track IT assets and inventory
• support office and production staff with login, access, and hardware issues
• maintain printers and scanners
• troubleshoot basic issues and escalate complex problems
• assist with IT onboarding and offboarding
• document IT processes, equipment, and user access
• respond to employee support questions.

What we're looking for

Skills & competencies

it support specialist

senior position

tomball tx

imperial star solar

onsite

help desk

hardware troubleshooting

user accounts

it asset management

manufacturing environment

microsoft office

$62,000–$72,000/year

Work arrangement

• Weekend coverage required

Why this role

The posting describes this as a senior position and prefers 3–5 years of IT support, help desk, or similar experience; an associate’s or bachelor’s degree or equivalent experience is listed.

About the employer

Imperial Star Solar is hiring for this role. Industry: Solar Electric Power Generation. Sector: 22.