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Customer Success Manager

Sourgum · Jersey City, NJ · Customer Success / Account Management

Compensation

$60k – $75k /yr

Employment type

Full-time

Work setting

On-site

Location

Jersey City, NJ

Schedule

Day shift

Posted

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Job overview

The Customer Success Manager is a hybrid onsite role based in Jersey City, NJ, working for a waste and recycling technology company. The position offers an annual salary range of $60,000–$75,000, supporting the account management team. This role exists to maintain and expand client relationships, ensuring service quality and customer satisfaction. It contributes to the company's mission of modernizing the waste industry through technology-enabled services.

What you'll do

  • Collaborate with Account Executives on contracts, nurture client relationships, monitor service quality, and maintain accurate account records.

What we're looking for

Skills & competencies
full-time
day shift
jersey city nj
customer success
account management
waste management
technology
$60k-$75k
hybrid
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Stock options, Unlimited PTO, Health insurance, 401K, Wellhub membership

Why this role

Venture-backed company; unlimited PTO; yearly personal development budget.

About the employer

Sourgum is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Marketing Consulting Services
Occupation code
13-1199.00
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