Account Supervisor

Job overview

The Account Supervisor is an onsite role based in Phoenix, AZ. Compensation is not specified for this position, which supports the Customer Service Center team at Sky Chefs, a global leader in aviation culinary and logistics services. This role serves as the strategic link between airline partners and internal operations, ensuring exceptional service delivery and contract compliance. The Account Supervisor manages day-to-day account activities, monitors performance metrics, and collaborates across functions to drive operational excellence and client satisfaction.

What you'll do

• Serve as primary point of contact for airline partners
• manage account billing and provisioning
• oversee inventory and par levels
• coordinate catering operations for on-time departures
• implement menu and service changes
• ensure compliance with FDA, HACCP, and safety standards
• monitor performance metrics
• lead special customer projects.

What we're looking for

Skills & competencies

contract

day shift

phoenix az

sky chefs

account management

aviation

logistics

hospitality

onsite

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental & Vision coverage starting Day 1
• 401(k) with company match
• Paid vacation, sick time, and holidays
• Tuition reimbursement
• Free meals and on-site parking.

Why this role

Requires 3-5 years of experience in customer-facing, operations, or logistics environments; aviation or hospitality experience preferred.

About the employer

Sky Chefs is hiring for this role. Industry: Caterers. Sector: 72.