CUI Operations Manager — Telecommunications

Job overview

The CUI Operations Manager role is onsite in Birmingham, AL. Compensation is not specified. CUI Cable is expanding its telecommunications footprint and provides cable and broadband operations. The manager oversees daily market operations, develops teams, and improves operational performance. The role coordinates field work, projects, resources, and customer relationships to support safe, timely, high-quality service delivery.

What you'll do

• Lead and develop supervisors, installation technicians, dispatchers, and administrative staff
• manage field operations and workforce scheduling
• monitor productivity, customer satisfaction, and service levels
• identify process improvements
• direct installation and construction projects
• coordinate in-house technicians and subcontractors
• oversee fleet, equipment, and inventory
• and serve as an operational contact for customers and internal stakeholders.

What we're looking for

Skills & competencies

telecommunications operations manager

birmingham al

cui cable

cable operations

broadband

field operations

team leadership

installation projects

workforce scheduling

customer service

operational improvement

Work arrangement

• Weekend coverage required

Why this role

The posting seeks a telecommunications, cable, or broadband operations leader with 10 or more years of experience.

About the employer

JHB-CUI is hiring for this role. Industry: All Other Telecommunications. Sector: 51.