Client Service Representative – Veterinary Hospital

Job overview

The Client Service Representative – Veterinary Hospital works onsite in Newtown Square, PA. Compensation is not specified. United Vision Pet Partners is a privately owned veterinary community focused on high-quality care for pets and compassionate support for their families. The representative helps create a welcoming, efficient experience for clients and patients while supporting daily hospital operations. By listening to pet owners, addressing concerns, and coordinating with the medical team, the role helps the hospital deliver compassionate veterinary care.

What you'll do

• Greet clients and patients
• communicate with pet owners in person and by phone
• listen to concerns and guide clients toward solutions
• de-escalate sensitive situations
• collaborate with doctors and the medical team
• and support scheduling, check-in/check-out, and administrative tasks.

What we're looking for

Skills & competencies

full-time

client service representative

veterinary hospital

pet owner support

client communication

scheduling

check-in and check-out

newtown square pa

united vision pet partners

no overnight shifts

training provided

pet care discount

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance stipend
• 401(k)
• PTO
• continuing education time off and professional development allowance
• uniform allowance
• and pet care discount.

Why this role

Training is provided; previous veterinary or client-service experience is preferred but not required. The posting notes predictable scheduling, no overnight shifts, and ongoing training and development.

About the employer

United Vision Pet Partners is hiring for this role. Industry: Veterinary Services. Sector: 54.