Automotive Service Advisor – Mercedes-Benz

Job overview

The Automotive Service Advisor – Mercedes-Benz role is onsite in Flemington, NJ. The posting lists commission-based potential pay of $60,000–$100,000 annually. The position supports customers and technicians at Ciocca Mercedes-Benz of Flemington. The advisor coordinates service orders and technician workflow, answers customer questions, and helps ensure prompt, effective service. The role connects customers with the service team and supports customer satisfaction and service department operations.

What you'll do

• Oversee service orders and drive-lane flow
• provide concierge support for customer inquiries
• help ensure technician time is sold to service customers
• distribute work among technicians
• answer questions about vehicle problems, warranties, services, and repairs
• assist with diagnosis and order parts and tools as needed.

What we're looking for

Skills & competencies

automotive service advisor

mercedes-benz

customer service

service orders

technician workflow

vehicle repairs

flemington nj

ciocca automotive

full-time

commission-based

$60k–$100k potential

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off and holidays
• 401(k) with company match
• medical, dental, prescription, and vision insurance
• advancement opportunities
• employee discounts on purchases, repairs, and service.

About the employer

Ciocca Automotive Careers is hiring for this role. Industry: General Automotive Repair. Sector: 81.