Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Pendleton, IN. Compensation is not specified. The role supports customer service and administrative operations at TAG Auto Group. The representative helps customers navigate repair-related needs and keeps administrative processes moving by coordinating appointments, payments, and repair updates.

What you'll do

• Manage incoming calls and customer service inquiries
• assess customer needs
• provide product and service information and resolve problems
• coordinate repair appointments, rental cars, and deductible payments
• process payroll submissions, prepare deposits, reconcile vendor statements, and monitor accounts receivable
• understand repair stages and relay updates to customers.

What we're looking for

Skills & competencies

customer service representative

pendleton in

tag auto group

automotive

repair appointments

customer calls

repair updates

administrative duties

accounts receivable

microsoft 365

weekend availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, life and vision insurance
• paid holidays and vacation
• weekly pay
• 401(k) match up to 3% of compensation.

Why this role

The posting lists medical, dental, life and vision insurance, paid holidays and vacation, weekly pay, and a 401(k) match.

About the employer

TAG Auto Group is hiring for this role. Industry: Automotive Body, Paint, and Interior Repair and Maintenance. Sector: 81.