Dispatch Coordinator

Job overview

The Dispatch Coordinator role is an onsite, full-time position in Surprise, AZ; compensation is not specified. The position supports customer service and field operations by coordinating technician and contractor schedules for installations and service visits.

What you'll do

• Assist with processing, tracking, and scheduling pre-orders and leads
• audit next-day installation schedules and manage appointment changes
• verify work orders
• prioritize and dispatch technicians or contractors for service issues
• route return visits and post-installation issues
• monitor calendar availability, zones, and truck allocations
• update and track tickets
• coordinate schedule updates with customer care, field operations, contractors, and subscribers.

What we're looking for

Skills & competencies

dispatch coordinator

surprise az

full-time

installation scheduling

field technician dispatch

trouble visits

work orders

ticketing systems

fiber optic

telecom

contractor coordination

customer service

Work arrangement

• Weekend coverage required

Why this role

Provides operational backup coverage during peak hours, shift overlaps, closing hours, weekend shifts, or coordinator time off; flexible schedules may include evenings or Saturdays.

About the employer

Wyyerd Group LLC is hiring for this role. Industry: Wireless Telecommunications Carriers (except Satellite). Sector: 51.