IT Service Coordinator

Job overview

The IT Service Coordinator role is onsite in Montrose, CO, with stated pay of $18–$23 per hour. Ergos Technology Partners’ service coordination team dispatches remote and onsite service tickets for clients. The coordinator receives and tracks customer requests, assigns work to appropriate personnel, and monitors service delivery through completion. The role supports timely customer service, communication between clients and internal teams, and accurate resource tracking.

What you'll do

• Monitor work progress, quality, and customer satisfaction
• coordinate and schedule services
• address customer inquiries and complaints
• gather client feedback
• liaise between clients and internal departments
• receive and process support requests
• assign requests based on skills and availability
• track tickets through completion
• monitor feedback ratings
• oversee inventory tracking and replenishment.

What we're looking for

Skills & competencies

it service coordinator

montrose co

ergos technology partners

service dispatch

customer support

ticket tracking

client coordination

service scheduling

inventory tracking

microsoft office

high school diploma

$18–$23/hour

Work arrangement

• Weekend coverage required

About the employer

Ergos Technology Partners is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.