Senior Inside Sales Representative

Job overview

The Senior Inside Sales Representative role is onsite in Brookfield, WI. Compensation is not specified; the posting describes a competitive compensation package. The role supports Solutions Consultants and Heartland Business Systems’ sales organization. The representative manages customer relationships and sales support across the sales, service, and support cycle. By coordinating quotes, orders, customer communication, and internal follow-up, the role helps expand services within established accounts and ensure products and services are delivered as expected.

What you'll do

• Gather client and partner information and coordinate meetings and projects
• quote and process orders for service offerings
• collect customer paperwork
• work with vendors on discounts and pricing as required
• coordinate with Accounting and Solutions Consultants on order and collection issues
• identify opportunities in existing customer solutions
• coordinate service scheduling and product delivery
• maintain customer communication and sales records
• support sales goals and post-install follow-up
• assist with quarterly business reviews and mentor less experienced representatives.

What we're looking for

Skills & competencies

senior inside sales representative

brookfield wi

heartland business systems

inside sales

account support

customer relationships

technology solutions

order processing

sales support

solutions consultants

microsoft certifications

cisco sales certification

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive compensation package may include bonus, incentive, commission, retirement plans, and HSA-compatible benefits
• growth and personal development opportunities
• paid time off
• work-life balance
• recognition and awards.

Why this role

The posting requires two or more years of administrative experience in inside sales or an account specialist role, or equivalent experience to a bachelor’s degree. External hires must complete listed Microsoft and Cisco sales certifications within the first 18 months.

About the employer

Heartland Business Systems, LLC is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.