Patient Coordinator

Job overview

The Patient Coordinator role is onsite in Leland, NC, and compensation is not specified. The position supports the front office at Riccobene Associates Family Dentistry. The role exists to coordinate the patient experience and keep the practice schedule operating effectively. It helps patients understand insurance coverage, treatment costs, and payment options while ensuring appointments, records, payments, and handoffs with the clinical team are handled accurately.

What you'll do

• Greet patients and manage check-in and check-out
• answer phones and schedule new patients
• fill schedule openings and cancellations and work recall and unscheduled treatment lists
• confirm appointments
• verify insurance eligibility and explain benefits
• present treatment plans, fees, estimates, and payment options
• collect and post payments
• maintain accurate patient records and account notes
• coordinate with the clinical team
• protect patient privacy and follow HIPAA requirements.

What we're looking for

Skills & competencies

patient coordinator

leland nc

riccobene associates family dentistry

dental front office

patient scheduling

dental insurance

treatment plans

payment collection

patient records

hipaa

dental terminology

denticon

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• paid time off
• 401(k).

Why this role

Combines dental appointment coordination with insurance verification, treatment-plan discussions, and payment collection.

About the employer

Riccobene Associates Family Dentistry is hiring for this role. Industry: Offices of Dentists. Sector: 62.