Global Security Operations Center Operator | Alarm Monitoring & Incident Response

Job overview

The Global Security Operations Center Operator is an onsite role based in Hayward, CA. Compensation is not specified for this position, which supports the global security operations team in safeguarding client assets and personnel. This role is responsible for monitoring security systems, investigating alarms, and coordinating incident responses. The operator acts as a central point of contact for safety concerns, ensuring effective communication and reporting during both routine operations and global crises.

What you'll do

• Investigate alarms and coordinate with emergency services
• monitor employee travel safety
• conduct risk detection
• manage incident communications
• compile daily and incident reports
• provide backup and on-call support.

What we're looking for

Skills & competencies

contract

day shift

hayward ca

security

alarm monitoring

incident response

full-time

onsite

securitas

customer service

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan, employer-provided medical and dental coverage, company-paid life insurance, voluntary life and disability insurance, employee assistance plan, Securitas Saves discount program, paid holidays, and paid time away from work.

Why this role

Global security operations center environment with advanced monitoring systems.

About the employer

Securitas is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.