Office Coordinator – Client Care Professional

Job overview

The Office Coordinator – Client Care Professional role is onsite in Lexington, KY, with a stated schedule of 8:30 AM–5:00 PM. Pay is $15 per hour. The role supports clients through their legal journey and serves as the welcoming face of a Poulin | Willey Trial Lawyers office. The coordinator manages front desk and office operations while connecting clients with attorneys, paralegals, medical providers, insurance representatives, and remote teammates. The role helps maintain accurate records, timely follow-ups, and a consistent client experience.

What you'll do

• Welcome clients and visitors
• serve as the onsite point of contact
• answer calls, emails, and walk-in inquiries
• coordinate communication among clients and legal and medical contacts
• schedule appointments and meetings
• maintain client records
• track follow-ups and requests
• assist with correspondence, disbursements, and document coordination
• manage mail, deliveries, supplies, conference rooms, and office readiness.

What we're looking for

Skills & competencies

office coordinator

client care professional

client service

front desk

legal administration

appointment scheduling

case records

lexington ky

poulin willey trial lawyers

$15/hr

8:30 am–5:00 pm

Work arrangement

• Weekend coverage required

Benefits & perks

• Monthly incentive opportunities, paid training, ongoing development, and career growth opportunities.

Why this role

The role combines client care, front desk operations, and administrative support, with responsibility for day-to-day operations at an independent office location.

About the employer

Poulin Willey Trial Lawyers is hiring for this role. Industry: Offices of Lawyers. Sector: 54.