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IT Help Desk Technician
Audit-Tel Inc · Cincinnati, OH · IT help desk
Compensation
$39k – $45k /yr
Employment type
Full-time
Work setting
On-site
Location
Cincinnati, OH
Schedule
Day shift
Posted
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Job overview
The IT Help Desk Technician role is full-time in Cincinnati, OH, with work-from-home days provided. The posting states a starting salary range of $38,500–$45,000 per year. The role supports IT services for nationwide businesses and Fortune 500 companies.
What you'll do
- Open client support tickets, identify and route them to the correct group, and work tickets involving IT voice and data infrastructure, e-call systems, and wireless support.
- Communicate technical information to customers and provide after-hours/on-call support.
What we're looking for
- Skills & competencies
- it help desk techniciancincinnati oh$38,500–$45,000/yearaudit-telinverse technology solutionsit supportticketing systemsvoice and data infrastructurewireless supportwork-from-home dayson-call rotationmonday–friday
- Work arrangement
- Weekend coverage required
Benefits & perks
- Dental, health, and vision insurance
- paid time off
- retirement plan
- work-from-home days
- quarterly bonuses and quarterly pay increases.
About the employer
Audit-Tel Inc is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1232.00
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Listing ID: f5b9069e-3949-49bb-b1c8-ea30c9c34acd