Onboarder / Client Success Manager

Job overview

The Onboarder / Client Success Manager role is onsite in Boston, MA, with full-time hours. Compensation is not specified. UpdatePromise is a technology company developing products for communication, automation, data management, and systems support. The role trains and supports clients using the company’s product suite, follows up after onboarding, and builds industry relationships. It also analyzes data and turns findings into recommendations for training service personnel, while traveling throughout the country to manage accounts and support client success.

What you'll do

• Train and service new clients on the product suite
• provide follow-up support to existing clients after onboarding
• build industry relationships
• travel throughout the country to manage accounts
• analyze data and recommend training for service personnel.

What we're looking for

Skills & competencies

onboarder

client success manager

boston ma

updatepromise

technology company

client training

product implementation

customer support

account management

data analysis

nationwide travel

Work arrangement

• Weekend coverage required

Why this role

The posting requires work-related travel experience and describes nationwide account travel.

About the employer

UpdatePromise is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.