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Customer Service Representative

Rocket Marketing LLC · Greenville, NC · Customer service team

Compensation

$10 – $15 /hr

Employment type

Part-time

Work setting

On-site

Location

Greenville, NC

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative role is onsite in Greenville, NC. Pay is $10–$15 per hour. The role supports Rocket Marketing LLC’s customer communications and its work helping businesses grow and connect with their audiences.

What you'll do

  • Respond to customer inquiries by phone, email, or chat
  • resolve complaints and issues
  • maintain customer relationships
  • document interactions and update CRM records
  • escalate complex concerns to internal teams
  • meet response-time and customer-satisfaction metrics
  • stay informed about company products, services, and promotions.

What we're looking for

Skills & competencies
customer service representative
greenville nc
rocket marketing
$10–$15/hr
part-time
customer inquiries
phone support
email support
chat support
crm
issue resolution
flexible schedule
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Flexible schedule.

Why this role

High school diploma or equivalent required; one or more years of customer service, call center, or client-facing experience preferred. Flexible schedule listed as a benefit.

About the employer

Rocket Marketing LLC is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Marketing Consulting Services
Occupation code
43-4051.00
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