Client Service Associate

Job overview

The Client Service Associate role is onsite in Las Cruces, NM. Compensation is $15–$17 per hour. The role supports Jackson Hewitt’s tax team by welcoming clients, assisting with tax-return preparation, and helping clients through the tax interview process.

What you'll do

• Engage with clients, confirm appointments, follow up with past and potential clients, prepare tax returns, distribute marketing materials, and keep clients engaged during wait times.
• Learn to answer tax questions and guide clients through stages of the tax interview process.

What we're looking for

Skills & competencies

client service associate

las cruces nm

jackson hewitt

full-time

$15–$17/hour

tax preparation

client appointments

customer service

tax interview support

marketing materials

tax training

ptin registration

continuing tax education

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) and matching
• wellness resources
• employee discounts
• flexible schedule
• advancement opportunities
• free tax preparation training and PTIN registration
• free continuing tax education
• Enrolled Agent materials and testing reimbursement.

Why this role

Prior customer service or sales experience is preferred but not required. The posting offers free tax preparation training and PTIN registration, continuing tax education, and Enrolled Agent materials and testing reimbursement.

About the employer

Jackson Hewitt - 2861 is hiring for this role. Industry: Tax Preparation Services. Sector: 54.