Patient Navigator - Greenwood County

Job overview

The Patient Navigator role is onsite in Eureka, KS, with occasional travel within the service area. Compensation is not specified. The position is part of the Same Day Access department at Crosswinds Counseling & Wellness. The navigator coordinates care and helps clients move through same-day access or scheduled intake, connecting them with appropriate programs and services. The role supports continuity of behavioral health care by coordinating referrals, communicating next steps, and maintaining accurate client information and outcome records.

What you'll do

• Coordinate internal and external referrals and track outcomes
• build respectful, trauma-informed relationships with clients and families
• communicate client information and next steps to providers and support staff
• conduct intake interviews and collect demographic, financial, insurance, and health-history information
• explain forms and policies
• open client charts
• maintain timely documentation and data
• assist with treatment plan updates and targeted case management.

What we're looking for

Skills & competencies

patient navigator

eureka ks

crosswinds counseling & wellness

same day access

care coordination

behavioral health

client intake

referral coordination

trauma-informed care

occasional local travel

monday–friday

Work arrangement

• Weekend coverage required

Why this role

Generally Monday–Friday, 8:00 a.m.–5:00 p.m., with one designated evening each week, 11:00 a.m.–8:00 p.m. Requires a bachelor’s degree or equivalent human services education and experience; case management training certificate must be completed within six months.

About the employer

Crosswinds Counseling & Wellness is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.