Service Writer, Manager, or Customer Service Representative

Job overview

The Service Writer, Manager, or Customer Service Representative role is onsite in Hood River, OR. Compensation is variable based on experience, skill, and position; no numeric range is specified. Taylor Automotive is an independent repair shop serving American and Japanese vehicles. The role connects customers, technicians, parts suppliers, and management to keep shop operations organized and customer communication clear. Depending on experience and fit, it may include service writing, scheduling, estimating, parts coordination, workflow management, and front-office support.

What you'll do

• Responsibilities may include greeting customers, answering phones, scheduling appointments, gathering vehicle information, writing repair orders, communicating with technicians, preparing estimates, coordinating parts, updating customers, documenting approvals, managing workflow, and supporting the front office.

What we're looking for

Skills & competencies

hood river or

taylor automotive

service writer

customer service representative

automotive repair

customer communication

scheduling

repair orders

estimates

parts coordination

monday–friday

no nights

no weekends

paid vacation

simple ira match

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation and holidays
• health, dental and vision insurance options
• free monthly massage
• Simple IRA with company match
• performance-based bonus opportunities
• paid training
• employee discounts
• professional development assistance.

Why this role

The posting states Monday–Friday scheduling, no nights, no weekends, and holidays off; it also notes that an immediate opening may not be available.

About the employer

Taylor Automotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.