Call Center Service Advisor
Employment type
Full-time
Work setting
On-site
Location
Fort Worth, TX
Schedule
Day shift
Posted
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Job overview
The Call Center Service Advisor is an onsite role based in Fort Worth, TX. Compensation is not specified for this position, which supports the service team at Custom Truck One Source. This role exists to provide technical support and service coordination for customers with vocational trucks. The advisor will diagnose issues over the phone, prepare repair orders, and manage the communication flow between customers and the service department.
What you'll do
- Answer inbound calls and emails regarding service issues.
- Diagnose technical problems and prepare repair orders.
- Communicate status updates to customers and coordinate with the parts department.
What we're looking for
- Skills & competencies
- full-timeday shiftfort worth txcall centerservice advisorheavy equipmentvocational truckscustomer supportrepair ordersno on-callno travel
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k) with Employer Match, Health Care, Dental, Vision, Life Insurance, Paid Vacation
Why this role
Requires knowledge of aerial vehicles and heavy equipment.
About the employer
Custom Truck One Source is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-1011.00
You'll be redirected to the employer's application page.
Listing ID: f55cfaf3-c791-439f-8e21-cce1d9fc0228