Truck Collision General Manager

Job overview

The Truck Collision General Manager role is onsite in Philadelphia, PA; compensation is not specified. The role oversees operations at a truck collision repair center. The general manager is responsible for coordinating people, workflow, customer service, financial performance, and repair quality. The position supports efficient, compliant repairs and customer satisfaction while developing the center’s team and operations.

What you'll do

• Manage daily collision-center operations
• supervise managers, estimators, technicians, parts staff, and customer service representatives
• oversee scheduling, quality control, and vehicle delivery
• maintain safety
• resolve customer concerns
• communicate with customers, insurers, and vendors
• manage budgets, costs, forecasts, and performance indicators
• ensure repairs and records meet applicable standards
• hire, train, mentor, and evaluate staff.

What we're looking for

Skills & competencies

truck collision

general manager

collision repair

shop operations

team leadership

customer service

budget management

philadelphia pa

bentley truck services

quality control

compliance

staff development

Work arrangement

• Weekend coverage required

Why this role

Requires five or more years of collision center or truck body shop management experience; heavy-duty truck experience is strongly preferred. A valid driver’s license and clean driving record are required.

About the employer

Bentley Truck Services is hiring for this role. Industry: Automotive Body, Paint, and Interior Repair and Maintenance. Sector: 81.