Director Complex Claims

Job overview

The Director Complex Claims is a remote-based role supporting Hartford Steam Boiler (HSB), with an annual salary range of $130,000 to $185,000. This position leads the Large Loss and Complex Claims team. The role exists to oversee the handling of large exposure and complex claims while driving operational excellence and team performance. The director provides technical oversight, mentors claims professionals, and shapes the strategic direction of the claims function.

What you'll do

• Lead claims quality and customer service
• develop and inspire talent
• drive business performance
• manage expenses
• stay informed of industry trends
• collaborate with legal and underwriting.

What we're looking for

Skills & competencies

full-time

day shift

remote

hartford ct

claims

insurance

management

leadership

complex claims

strategy

$130k-$185k

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) match, retirement savings plan, medical, dental, vision, PTO, and yearly bonus.

Why this role

Leadership role in complex claims, strategic influence, and global resources through Munich Re.

About the employer

Hartford Steam Boiler Inspection and Insurance Company is hiring for this role. Industry: Claims Adjusting. Sector: 52.