Customer Support Sales Representative

Job overview

The Customer Support Sales Representative role is onsite in Monroe, CT. Compensation is not specified. The position supports Victorinox customer accounts and sales managers, working with Customer Support, Field Sales, Accounts Receivable, Order Fulfillment, and Logistics.

What you'll do

• Serve as a customer point of contact
• provide account management and sales support
• recommend product and production solutions
• resolve time-sensitive customer, shipping, pricing, and order issues
• manage orders through production
• follow up proactively
• support quotes and proposals
• prospect for new business by phone
• maintain accurate records
• and help improve procedures and train peers.

What we're looking for

Skills & competencies

customer support sales representative

monroe ct

victorinox

account management

sales support

customer service

order management

inside sales

customer support team

field sales

logistics

Work arrangement

• Weekend coverage required

Why this role

The role includes peer mentoring, onboarding support, and ongoing training for team members.

About the employer

Victorinox Swiss Army, Inc is hiring for this role. Industry: Jewelry and Silverware Manufacturing. Sector: 33.