Call Center Specialist - Electronic Banking
Employment type
Full-time
Work setting
On-site
Location
Little Rock, AR
Schedule
Day shift
Posted
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Job overview
The Call Center Specialist is an onsite role based in Little Rock, AR, with compensation not specified. This position with Bank OZK assists customers with digital banking issues and account maintenance. This role exists to provide exceptional customer service by resolving inquiries and processing requests via phone and electronic channels. The specialist manages high volumes of calls and ensures accuracy in account maintenance while meeting performance KPIs.
What you'll do
- Manage inbound/outbound calls, assist with digital banking issues, perform account maintenance, resolve complaints, and meet performance KPIs.
What we're looking for
- Skills & competencies
- full-timeday shiftlittle rock arbank ozkcall centercustomer servicebankingonsitedigital bankingsupport
- Work arrangement
- Weekend coverage required
Benefits & perks
- PTO, 401(k) with match, health/dental/vision/pet insurance.
Why this role
Requires 2 years of call center or customer service experience; requires proficiency in MS Office.
About the employer
Bank OZK is hiring for this role. Industry: Commercial Banking. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Commercial Banking
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: f5257fb0-d984-41a4-b429-97f516cd2179