Parts Customer Service Representative
Employment type
Full-time
Work setting
On-site
Location
Sigourney, IA
Schedule
Day shift
Posted
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Job overview
The Parts Customer Service Representative is an onsite role based in Sigourney, IA, with compensation not specified. This position supports Sinclair Tractor, a destination for agricultural equipment and NAPA parts. The role exists to provide parts support for customers and dealership employees. Representatives sell parts through incoming calls, emails, or text, gather relevant information to meet customer needs, and utilize the ExpertConnect ticketing system for accurate resolutions.
What you'll do
- Process parts requests
- source and procure parts
- manage ExpertConnect tickets
- promote seasonal parts
- facilitate purchase returns
- maintain communication with customers.
What we're looking for
- Skills & competencies
- full-timeday shiftsigourney iacustomer servicepartsagricultureonsiteno on-callno travel
- Work arrangement
- Weekend coverage required
Benefits & perks
- Professional development, training, supportive environment.
Why this role
Hybrid/remote office setting, occasional travel to locations, NAPA parts experience preferred.
About the employer
Sinclair Tractor is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: f513051f-20c9-4f31-a190-dddcc02f091a