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Account Manager, Client Onboarding & Integration

SunStrong Management, LLC · San Francisco, CA · Client Onboarding & Integration

Compensation

$89k – $127k /yr

Employment type

Full-time

Work setting

On-site

Location

San Francisco, CA

Schedule

Day shift

Posted

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Job overview

The Account Manager, Client Onboarding & Integration role is onsite in San Francisco, CA, with an annual salary of $88,715–$127,478. The role is embedded with a client team and supports SunStrong Management’s client onboarding and integration work for solar energy portfolios. The account manager owns the onboarding process for new accounts, coordinating information, timelines, expectations, and handoffs across client and internal teams. By tracking commitments and resolving routine tasks, the role helps accounts become fully set up and supports successful transitions to ongoing program management.

What you'll do

  • Serve as the primary contact for client onboarding
  • own and prioritize onboarding checklists
  • gather client and internal input and shape communication plans, handoffs, and stage gates
  • attend client and internal meetings
  • proactively obtain required information
  • resolve routine onboarding tasks and escalate blocked items
  • track deadlines, milestones, commitments, and account status
  • maintain shared meeting references
  • partner with Program Managers
  • educate stakeholders on established guidance
  • develop reusable checklists, templates, and process documentation
  • report account health, risks, and progress to leadership.

What we're looking for

Skills & competencies
account manager
client onboarding
integration
account management
client services
solar energy
san francisco ca
sunstrong management
onsite
$88,715–$127,478 annually
crm tools
program coordination
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical plans including PPO and HDHP
  • dental and vision buy-up plans
  • additional insurance options
  • employer-sponsored short- and long-term disability
  • voluntary life and legal services
  • 401(k) with Safe Harbor match and immediate vesting.

Why this role

The role is embedded onsite with a partner or client team and contributes to reusable onboarding tools and process documentation.

About the employer

SunStrong Management, LLC is hiring for this role. Industry: Miscellaneous Intermediation. Sector: 52.

Additional details

Industry sector
52
Industry
Miscellaneous Intermediation
Occupation code
11-2022.00
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